Hoyer Lifts and AdaptHealth: A Guide to Obtaining Care Equipment Through a Leading Provider

For patients and families in need of Hoyer Lifts to ensure safe in-home care, navigating the healthcare system can be a challenge. As a leading provider of durable medical equipment (DME) and home healthcare devices in the United States, AdaptHealth is the preferred partner for many. Understanding how to obtain a Hoyer Lift through AdaptHealth—including eligibility, processes, and insurance coverage—is key to smoothly acquiring the necessary equipment.

I. Who is AdaptHealth?

AdaptHealth is a nationwide DME provider that supplies a wide range of medical equipment for in-home use, including:

Oxygen therapy and related equipment

Sleep apnea treatment devices (CPAP machines)

Diabetes supplies

Mobility aids, including Hoyer Lifts and stand assist devices

Its core value lies in handling complex insurance paperwork and delivering essential equipment directly to patients' homes.

II. Why Obtain a Hoyer Lift Through AdaptHealth?

Insurance Expertise: AdaptHealth is well-versed in collaborating with Medicare, Medicaid, and hundreds of private insurance companies, helping you navigate reimbursement requirements.

One-Stop Service: It offers end-to-end services, from receiving doctor’s orders and processing insurance pre-authorization to home delivery and operational training.

Nationwide Network with Local Service: Boasting an extensive network of distribution and service centers, it provides timely localized support and services.

Equipment Options: It typically offers multiple models of Hoyer Lifts to meet diverse patient needs and budgets.

III. The Acquisition Process: From Doctor to Your Doorstep

Obtaining a Hoyer Lift through AdaptHealth generally follows this standardized process:

Step 1: Doctor Consultation and Assessment

This is the prerequisite for initiating everything. You must meet with your primary care physician for a comprehensive physical assessment.The doctor needs to confirm that a Hoyer Lift is "medically necessary" for you. This means that without it, you would be unable to transfer safely at home, facing risks of falls and injuries, or imposing an unsafe care burden on caregivers.

Step 2: Doctor Issues a Prescription

If the doctor deems it necessary, they will issue a detailed, signed prescription for the Hoyer Lift.This prescription must include your diagnosis, functional limitations, and specific reasons why the equipment is needed.

Step 3: Contact AdaptHealth

You or your doctor’s office will send the prescription to AdaptHealth.AdaptHealth will assign a representative who will serve as your primary contact and guide you through subsequent steps.

Step 4: Insurance Verification and Prior Authorization

AdaptHealth’s team of insurance experts will contact your insurance provider (e.g., Medicare) to verify your DME benefits and submit all required documents to obtain "prior authorization."This is the most critical step, as it determines whether your insurance will cover the equipment costs. AdaptHealth handles most of the cumbersome paperwork.

Step 5: Approval and Delivery Scheduling

Once insurance approval is obtained, AdaptHealth will contact you to schedule a home delivery date.

Step 6: In-Home Delivery, Installation, and Training

AdaptHealth’s technicians will not only deliver the equipment but also:

Assemble the Hoyer Lift on-site.

Provide comprehensive safety operation training for you and your caregivers, including how to properly use slings, operate the equipment, and conduct daily inspections.

Answer all your questions.

IV. Insurance Coverage and Costs

Medicare Part B: Typically covers 80% of the Hoyer Lift rental cost (after you meet your annual deductible). You will need to pay the remaining 20%, unless you have a Medigap plan to cover this portion.

Medicaid: Coverage varies by state but generally includes medically necessary DME. AdaptHealth can guide you on the specific plan details in your state.

Private Insurance: Contact your insurance provider or work with an AdaptHealth representative to understand the specific details of your plan.

Out-of-Pocket Costs: Even with insurance, you may still need to pay deductibles, coinsurance, or rental fees.

V. Advice for Patients

Proactive Communication: Clearly communicate with your doctor about the difficulties you face when moving at home.

Keep Records: Save all medical records and correspondence with AdaptHealth and insurance providers.

Active Participation in Training: On the delivery day, ensure all caregivers who will operate the equipment are present and fully engage in the training.

Ask Key Questions:

"Does my insurance plan cover this equipment? What will my out-of-pocket costs be?"

"What types of Hoyer Lifts and slings do you offer?"

"What does the training include? How can I contact you if I have follow-up questions?"

Conclusion

By partnering with a professional provider like AdaptHealth, the process of obtaining a Hoyer Lift can be made smoother and more efficient. AdaptHealth transforms complex administrative and logistical challenges into an integrated, patient-centered service. The key is to start with strong doctor support to demonstrate the medical necessity of the equipment. Once this step is completed, AdaptHealth’s professional team can become your valuable ally, helping you successfully integrate this vital safety equipment into your in-home care plan—thereby significantly improving the quality of life and safety for you or your loved one.